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Assistive Technology Support - Christchurch

​If you are interested in technology and are seeking a rewarding role within a fun team, then this position could be for you!

The TalkLink Trust provides specialist services in Assistive Technology/Augmentative and Alternative Communication (AAC) throughout New Zealand. TalkLink works with both adults and children who experience difficulty with spoken and/or written communication.

We have a full-time vacancy for an assistive technology support guru in our Christchurch office. A part time position may also be considered.

The role will involve providing technical support in a number of areas:

  • the setup and troubleshooting of technical equipment used by people with disabilities and communication impairments. The equipment includes both Apple, Windows and Android based systems and associated software.
  • support for our clinical staff working with this equipment.
  • mechanical and electronic repairs and modifications to various assistive devices.
  • frontline support for our internal IT systems, including staff laptops and cell phones, in conjunction with our national support team.

The role requires someone who has a sound foundation of technical skills, is a fast learner, is organised, and capable of keeping on top of the admin tasks involved. A level 4 qualification in a related area is desirable and you must be able to demonstrate practical skills and knowledge. You’ll need a good knowledge of Windows, Apple and Android systems, as well as the ability to operate basic hand tools. Competencies with Microsoft Office are essential.

You will have a desire to support the unique needs of our clients, as well as the ability to work without close supervision. You will also need excellent communication skills as regular interaction with users, suppliers and other TalkLink staff is involved. 

The work is varied, interesting, and multifaceted, and you will be part of a small, friendly team. Mostly you will be based in our Christchurch office, but from time to time you will get out and about, and for that a clean driver’s license is required.

TalkLink Trust is committed to honouring the articles of Te Tiriti O Waitangi and experience in working with people from different cultures is desirable.

Applicants must be eligible for permanent work in New Zealand and be a current resident. 

If you have the necessary skills and feel you have what it takes to step into and grow in this role, please apply. Applications are requested via SEEK only and should include a letter of application, current copy of your curriculum vitae and the names of at least two referees. 

Applications close Friday 27th October 2023 unless role filled prior.

For further information about the position or for a copy of the position description, please contact:

Pariya Behnami
Operations Manager - Central/Southern
pariya.behnami@talklink.org.nz 

Support Administrator - Wellington

If you are interested in technology and are seeking a rewarding role within a fun team, then this position could be for you!

Calling all office ninjas. If you are interested in working in a rewarding role with a caring and supportive team, then this position could be for you! 

The TalkLink Trust is a not-for-profit organisation that provides specialist services in Assistive Technology/Augmentative and Alternative Communication (AAC) throughout New Zealand. TalkLink works with both adults and children who experience difficulty with spoken and/or written communication. We have three regional offices across the country, based in Auckland, Wellington and Christchurch. 

We have a part-time vacancy, comprising 15-20 hours per week (hours & days negotiable), for a Support Administrator in our Wellington office. 

The role will involve:

  • Providing office and administrative support to staff in the Wellington office
  • Responding to and liaising with clients and external stakeholders via phone and email 
  • Supporting Lead Administrators based in the Auckland and Christchurch offices with national administrative tasks such as referral processing
  • Supporting the wider team members (clinical, finance, technical support and senior leadership) 
  • Providing cover for regional administrative roles during times of leave 
  • Responsibility for managing regional fleet vehicles 
  • Ensuring health & safety processes are adhered to 

To be successful in the role you will need:

  • Level 3 qualifications in numeracy and literacy 
  • 2+ years in office administration or customer service experience
  • Effective written and spoken communication skills
  • Excellent time and workload management skills 
  • Ability to work collaboratively with others 
  • Ability to complete work accurately and effectively 
  • Ability to follow documented processes accurately 
  • Proactive and solutions focused communication and interactions with others 
  • Competency in use of the Microsoft Office suite 
  • Full, clean drivers license 

The TalkLink Trust is committed to honouring the articles of Te Tiriti O Waitangi and experience in working with people from different cultures is desirable.

If you have the necessary skills and feel you have what it takes to step into and grow in this role, please apply. Applications are requested via SEEK and should include a letter of application, current copy of your curriculum vitae and the names of at least two referees. Applicants must currently be eligible for work in New Zealand.

Applications close Sunday 8th October 2023 unless role filled prior.

For further information about the position or for a copy of the position description, please contact:

Pariya Behnami
Operations Manager - Central/Southern
(03) 550-0091 
pariya.behnami@talklink.org.nz