Assistive Technology Support - Christchurch
If you are interested in technology and are seeking a rewarding role within a fun team, then this position could be for you!
The TalkLink Trust provides specialist services in Assistive Technology/Augmentative and Alternative Communication (AAC) throughout New Zealand. TalkLink works with both adults and children who experience difficulty with spoken and/or written communication.
We have a full-time vacancy for an assistive technology support guru in our Christchurch office. A part time position may also be considered.
The role will involve providing technical support in a number of areas:
- the setup and troubleshooting of technical equipment used by people with disabilities and communication impairments. The equipment includes both Apple, Windows and Android based systems and associated software.
- support for our clinical staff working with this equipment.
- mechanical and electronic repairs and modifications to various assistive devices.
- frontline support for our internal IT systems, including staff laptops and cell phones, in conjunction with our national support team.
The role requires someone who has a sound foundation of technical skills, is a fast learner, is organised, and capable of keeping on top of the admin tasks involved. A level 4 qualification in a related area is desirable and you must be able to demonstrate practical skills and knowledge. You’ll need a good knowledge of Windows, Apple and Android systems, as well as the ability to operate basic hand tools. Competencies with Microsoft Office are essential.
You will have a desire to support the unique needs of our clients, as well as the ability to work without close supervision. You will also need excellent communication skills as regular interaction with users, suppliers and other TalkLink staff is involved.
The work is varied, interesting, and multifaceted, and you will be part of a small, friendly team. Mostly you will be based in our Christchurch office, but from time to time you will get out and about, and for that a clean driver’s license is required.
TalkLink Trust is committed to honouring the articles of Te Tiriti O Waitangi and experience in working with people from different cultures is desirable.
Applicants must be eligible for permanent work in New Zealand and be a current resident.
If you have the necessary skills and feel you have what it takes to step into and grow in this role, please apply. Applications are requested via SEEK only and should include a letter of application, current copy of your curriculum vitae and the names of at least two referees.
Applications close Friday 27th October 2023 unless role filled prior.
For further information about the position or for a copy of the position description, please contact:
Operations Manager - Central/Southern